Ken was our serviceman and he was excellent! He went above the call of duty; he explained what the problems were, he answered all of our questions without hesitation and without an attitude. He was friendly, pleasant, on time and very helpful. He called and did not get an answer but came anyway. We ...
My partner and that I purchased a television a couple of years before and lately it stopped functioning. We named Sears in the future and repair the television and he arrived around twice to repair it. He requested a component and mounted it. Effectively the component he requested didn't repair it ...
Sears no longer stands by their products i was told by the customer service supervisor that appliances today are made to last 4 to 5 years so you can buy new ones once they die. I told him if we are paying for disposable appliances the prices should also take that in consideration. I was told to ...
I have SO MANY bad things to say about Sears Home Service that I can't even write it all. Too many repair appointments with service technicians not showing up after I was home an entire day. Too many negative experiences with their call center. I will NEVER use them again. Just researched other ...
Sears Automotive in Waldorf, doctor started function to displace the alternator on my 2001 Nissan Maxima. They will have obtained my vehicle aside and therefore are having problems placing it back together. They will have had my car for 2 times and also have to locate a substitute component for ...
We bought a new refrigerator from our local Sears store and scheduled for delivery. When it was delivered one of the doors was dented, and the delivery guys scratched the other door bringing it in the house. We were given a number to call to set up a service day. The first service day (which my ...