Jose was my repair technician. He went beyond what anyone else would do. It was after 5pm and he tracked down the part for my washing machine returned one hour later and installed it by 6:30 Thank you Thank you ...
We purchased a Bosch Vision 300/500/DLX Series washer and dryer set from Sears on September 4th. It was a floor model but the salesman and his manager assured us multiple times that it had never been used, was in perfect working condition, and that Sears has experienced, certified Bosch technicians ...
Sears is no longer a TRUSTED consumer service name. Way too many problems, lies, and disregard. I have been waiting 3 days for them to fix my frig. Each day they fail to come and call to give me a lame excuse. I called and called and all they say - I'm sorry, bla, bla, bla. My 3 days out of work - ...
Terrible experience - stay away. Not only that they are very expensive but the customer service is awful to deal with. The roof looks nice from the ground but we'll live and see how well was installed. One of the vents seems bent so now we wait and see if they come back to replace it. This job ...
My dissatisfaction with Sears is beyond description. The Sears Kenmore refrigerator bought a little over one year ago once again is frosted over in the freezer compartment. This is the third time I have lost food (twice last year). This refrigerator has been plagued with problems Will absolutely ...
One month ago I called Sears to request technician service for my treadmill, I requested the appointment for today January 13, to assure I could be more available to receive what I requested. Sears does not’t call to confirm appointments (bad policy), so I called their customer service line ...