We own a lake home in a beautiful area in the north central mountains of Arkansas. This is a vacation area and our home is used as nightly rental property most of the year. About two years ago I contacted Rapid Cable and upgraded our service from Basic Cable (8 channels) to Expanded Cable, about 26 ...
On Oct. 31 I set up an appointment to have cable installed and the scheduled date was Nov. 10 between 8:00/am and 12 noon. I called this morning to verify that my appointment was going to kept and they assured me that it would be. I took off today for this appointment. At 2:30/pm and a lot of run ...
On Monday morning, June 30th my cable 'went out out'. The picture went to gray static. I called Rapid Cable that afternoon and went through the process of punching buttons for 6 minutes and 45 minutes. I finally just pushed 0 and left a message with Christy. Through the next week I called a couple ...
What a joke! If you are considering Rapid Cable DO NOT do it! I have NEVER seen a company get by with the crap they do! They will hide and dodge every phone call. IF you are lucky enough to get a human they will just promise to 'look into it' and call you back... HA! You'll NEVER receive a call! I ...
Rapid Cable sent notification of a price increase effective Dec 1st. This price increase represented a 55 percent increase (from $80 to $125). I did not accept this increase and called on Oct 30th to have my service disconnected. The scheduled date was November 16th. I had to make arrangements to ...
How long does it take to upgrade a system??? I noticed reports dated more than 2 years ago on this site complaining about poor services and the excuses included system upgrades. Here it is 2 years later and we are still getting the same excuses. On top of this, refunds were promised for internet ...