I had to mess around on the phone for a little while to get my refund. I ended up having to email a manager to get my full refund. They are a good company but they need to work on their refund policy. I contacted them at [email protected]. Do this and save yourself some time. ...
I was disturbed to find that this companies customer service department could not refund my money fully. After being on the phone with 2 agents, I was given an email to contact their manager. I thought that was their way of dismissing me so they would not have to deal with me anymore. I was ...
I was very happy with my report, although I did not wish to sign up for the bulk report plan. The customer service team was very respectful of my wishes to cancel the account. They refunded my previous months charges, although it took a little over a week to receive. I will be more careful to read ...
Your $1 property report wasn't complete enough for me. Thanks for the pleasant customer service but I didn't like how I had to call a few times. Please return my dollar. ...
I logged onto the website to look for a property value on a house I wanted to buy but the report wasn't complete enough. The $1 charge went through and I wasn't happy with the service. I had to call in twice to get my money back but they finally did it after 3 days. ...