We moved to Kansas City several months ago, and secured delivery of a POD over the phone and via mobile phone site. I called customer service to schedule a pick up. The customer service rep wouldn't talk to me without a pin #. I never established a pin #, although I did have a bill right in front ...
My husband is in the military about to deploy to Afghanistan. He will be leaving in 2 weeks. We are purchasing a new house and will be able to occupy it in about one week. This makes for a stressful time. Luckily we have all of our belongings in PODS. They are convenient, right? WRONG! We got ...
I called on 5/31 to get my POD moved to another city. I asked for a quote she stated it would be $1050. I said can I get my rent prorated she said no. I said that was more than I paid to have it moved. She said that rates change daily. I called on 6/8 after I paid my monthly rental fee. I was on ...
My order started out pleasantly enough. After discussion with the customer service rep and at his suggestion I ordered two 16' Pods to be delivered one week apart and when the first Pod was delivered it was to be placed on the left side of my 3 car wide driveway. When I came home on the first ...
My account has been seriously overbilled the past year. Extra charges for nothing to keep my balance high! Charges closely matching my over payment of my monthly bill to bring down my balance are almost matched to the dollar on my next bill so my balance doesn't go down. My original monthly bill ...
This company is quite possibly the worst establishment I have ever had any contact with! The estimator grossly GROSSLY undersized us for the size of POD we needed, then blamed us somehow even though they are supposed to be the experts! When we tried to order another POD, they did not have one ...