Pep Boys
Found 430 reviews / complaints
Page 60

Pep Boys
RIPOFF Tires sold defective tires and wanted me to buy a new one instead of replacing it

Cars & Transport Dennis20 0

I purchased tires from this ripoff company. A few weeks after the purchase I found the sidewall separating all the way around the tire, an obvious defect. I went to the store and was treated rudely and with no respect at all. The manager, (David), told me the only way the tire could be determined ...

Pep Boys
Service Dept. Is incredibly weak

Cars & Transport Rose10 0

Robinson Twp Pep Boys have an incredibly WEAK Service Dept. It took (4 hours) to perform a state inspection and oil change on a 2002 Pontiac (only 8,200 miles on vehicle) which passed with no repairs needed. The vehicle sat (while the customer waited) for 2-1/2 hours before they took it into the ...

Pep Boys
Worst Service Eve

Cars & Transport Shawna2 0

I went to Pep Boys in the fall of 2002 to have my battery replaced, dropping my car off at 8 am.initially the service seemed okay. When I returned at 12 pm to pick up my car everything seemed okay. However, as I approached my car I saw that the driver's window was partially down. It was beginning ...

Pep Boys
Portage Scummy operators Pain in the Rear Horrible Customer Service

Cars & Transport Anonymous 33225 0

Here is the letter I sent to he corporate office. I took an hour to type this up and of course I never heard back from anyone: I see that you are the person that receives the "how are we doing" evaluation cards from customers. I thought it might be beneficial to you to receive a recap of ...

Pep Boys
Worthless Lifetime Warranties on Inferior or Defective Faulty Parts consumer fraud ripoff El Paso Texas

Cars & Transport Wolfgang2 0

I had all 3 motor mounts replaced in Houston Texas. On drive to El Paso, transmission gave out. (Now, I believe motor mounts might have contributed to this) Had car towed 140 miles to Guthries Transmission in El Paso as I was stranded in desert. Had transmission rebuilt and motor mounts replaced. ...

Pep Boys
Unsafe and Damaged false promises the business that doesnt give a dam

Cars & Transport Jeff28 0

Pep Boys replaced my front brakes. Nothing was wrong with them, just time to replace the front brake pads. First time brakes were done to my 2001 Ford Van. They lifted the van up incorrectly damaging the underside of the body. They did not do the brake job correctly leaving out steps. Brakes ...

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