I have taken my car to Pep Boys for the past year for Oil Changes. I never thought anything of it until I brought it in for a front end alignment in the fall. It took them 2 hours to finally get me in on the lift, and then they called me in to tell me that they couldn't align my tires because my ...
After numerous trips back to Pep Bobs in Napa, and numerous threats of a law suit, I finally received a refund for the money I spent at PB for their shity work plus the reimbursement for my expenses to have the job done properly. Now after having 4 starters replaced by PB I am facing still another ...
On April 24, I dropped my car off at 7 pm at pep boys and i went inside to tell them why i needed service for and they told me i had to leave the car there over night when they specifically told me that it would be serviced that night. I told the guy should I park the car near the garage and he ...
My Ford P/U died on the street. I had AAA tow it to the nearest repair shop. I had a hunch that it was an electrical problem because of the way it died. Pep Boys told me it was the black box under the distributor. Something to do with the spark control. The replaced it at a cost of $279.00. Charged ...
I purchased tires from this ripoff company. A few weeks after the purchase I found the sidewall separating all the way around the tire, an obvious defect. I went to the store and was treated rudely and with no respect at all. The manager, (David), told me the only way the tire could be determined ...
Robinson Twp Pep Boys have an incredibly WEAK Service Dept. It took (4 hours) to perform a state inspection and oil change on a 2002 Pontiac (only 8,200 miles on vehicle) which passed with no repairs needed. The vehicle sat (while the customer waited) for 2-1/2 hours before they took it into the ...