I have taken my Truck several times to the Pep Boys location in Parsippany for the same reason and problem with my Truck. Each time I experience neglect from the employees, rudeness and inexperience. I drop off my truck, and when I pick it up its has more things wrong with it then when i dropped ...
Pep boys runs a national tire promotion of buy three tires and get 1 free. You have to pay for 4 tires and buy their road hazard and premium mount and balance to qualify. Then you submit a form and they send you back the price of 1 tire. After purchasing my first set I asked if there was a limit on ...
On Wed. 9/5/07 we brought a 1999 ford escort wagon that was leaking water to this pep boys. After agreeing to pay $30.00 for a pressure test, they advised they needed to drop the transmission at a cost of $479.00 since they neded to see this area to diagnose the problem. $500.00 for them to guess ...
Well this horrible nightmare began about one year ago. I was attending college in Tallahassee, FL whereby I originally took my 1995 Honda Civic to a pep boys location to have some belts replaced. The tallahassee, Fl store replaced the fuel pump, serpentine belt and timing belt on my Honda. A few ...
I purchased a generator that was advertised in the Sunday paper. The price listed included a $20.00 rebate. I sent in the duplicate receipt provided by the cashier and the rebate form with the generator circled. I also circled the item on the receipt. About a month later, I received a post card ...
I needed an oil change and the service engine soon light was on so I took my truck, ford f150 2002 to pep boys. They said that for a diagnostic I have to pay around $100 plus the oil change, so I told them go ahead and call me with the diagnostic cause I need my truck fixed. At 1 pm a 'technician' ...