Customer service was terrible!!! One very rude and ignorant rep could not even answer BASIC questions and then called me six times after we hung up harassing me! The next sales person said it would be $4000 per person to change just one of our flights one way. On their site just to buy that one way ...
I tried changing a 3 segment flight PITT-JFK-MIA-PITT. The tickets total cost was $350, to change the flight orbitz wanted $450. What type of business model is this? I will forever try to choose another provider. Jerry ...
They had Thanksgiving flight sale - after you book your flight - they tell you Sorry, but price has been changed & would you like to buy same ticket 4x more expensive? You start your search all over & see the same cheap tickets are still available!!! You're trying to book them again - SAME ...
Placed an order with Orbitz, then they changed my schedule on their own highest profit without your consent. NEVER EVER use Orbitz, stay away from them. ...
I was so disappointed to find that Orbitz seated my husband and I six rows apart for our honeymoon. The customer service rep basically said too bad - so sad and only offered help at the sum of $175.00 to get us 2 seats together (US Airways did that for me for $25.00) I will never EVER deal with ...
I booked a car on Orbitz after searching several travel websites. The day before I left, Priceline sent me a 'last chance' offer listing the same car rental firm at a lower price. I checked the Orbitz Price Guarantee and left the reservation with Orbitz (MISTAKE!). I sent them the required details ...