I too signed up for the "one wek free trial" and ended up having $69.98 removed from my bank. I am afraid that I will be charged again for another period of time. I can't reach anyone and want to make sure I am officially cancelled. How do I do this? ...
I came across a fee for $79.95 on my charge card statement. I've never approved this cost and didn't actually understand what this business was. I'd like for this cost to become refunded. ...
No surprise this company has an "F" rating with the Utah BBB (http://www.bbb.org/utah/business-reviews/genealogy-services/one-great-family-in-pleasant-grove-ut-13001490). Not only do they make it nearly impossible to cancel, they have written into their terms that they can change things ...
When searching the internet for genealogical information 02/27, I found a site called Archives that reported to have the information/record I was searching for and it said it was free. I was required to register, then to sign up for a "free trial" and then after a week I would be charged. ...
I signed up for a 7-day trial of One Great Family (OGF) then called to cancel it... They SAID it was cancelled. It is still being charged to my Debit Card. Now I can not contact them. Their Phone system is a loop... Sort of... It always goes to leave a voice message... Never a person. I have left ...
I received an e-mail in 2010 asking if I wanted a free trial. To get it you have to enter credit card details so I used a pre pay card we have for holiday cash as it was empty. I decided the site was not up to much so cancelled. Then this year we went away on holiday and topped up the card and they ...