In April Carol Dax Richardson purchased an airline ticket From Northwest Airlines from Spokane to Green Bay, Wisconsin departing on September 5th and returning on September 11th. On May 25 her husband had a stroke and was hospitalized and Mrs Richardson had to stay home to care for him. On July 3rd ...
Spring 2008 my wife and I traveled from Minneapoils to Hawaii. Ticket agent was helpful, but the flight crew... Probably some of the most unhappy people I have seen work on board this flight. To say poor customer service describes these people is an understatement. ...
I experienced the most unbelievable runaround and blatant lies from Northwest Airlines when trying to get a $500 refund. On one call, I was on the phone almost 2 hours, having been put on hold for 20 minutes or more, several times. Once I got to someone who seemed like they might help me, this is ...
I recently worked at Northwest Airlines from June, 06 2006 and was terminater on May, 20 2008. I was recently terminated because i mistakingly made a mistake by accidently putting two destinations into one cart while not seeing that the cart had two destinations in it. Accidently not seeing that ...
Called NWA for a bereavement fare. Agent quoted $419 and I booked the flight in good faith. Received email confirmation and fare listed was $728. Confirmation #3REP3S. Called NWA and after more than an hour on hold and talking to 4 different people including a supervisor I was told that the agent ...
I purchased an airline ticket for my mother to ravel from NY to CA. We selected a flight with only one stop over each way. This flight cost more than flights with two stops, but we paid the extra money to avoid the inconvenience. My mother has a lot of foot and knee problems so we wanted to avoid ...