Spring 2008 my wife and I traveled from Minneapoils to Hawaii. Ticket agent was helpful, but the flight crew... Probably some of the most unhappy people I have seen work on board this flight. To say poor customer service describes these people is an understatement. ...
I experienced the most unbelievable runaround and blatant lies from Northwest Airlines when trying to get a $500 refund. On one call, I was on the phone almost 2 hours, having been put on hold for 20 minutes or more, several times. Once I got to someone who seemed like they might help me, this is ...
I recently worked at Northwest Airlines from June, 06 2006 and was terminater on May, 20 2008. I was recently terminated because i mistakingly made a mistake by accidently putting two destinations into one cart while not seeing that the cart had two destinations in it. Accidently not seeing that ...
Called NWA for a bereavement fare. Agent quoted $419 and I booked the flight in good faith. Received email confirmation and fare listed was $728. Confirmation #3REP3S. Called NWA and after more than an hour on hold and talking to 4 different people including a supervisor I was told that the agent ...
I purchased an airline ticket for my mother to ravel from NY to CA. We selected a flight with only one stop over each way. This flight cost more than flights with two stops, but we paid the extra money to avoid the inconvenience. My mother has a lot of foot and knee problems so we wanted to avoid ...
My experience is exactly like that of report 217837. I agreed to take a different flight the next day and I accepted a voucher for a free flight in the lower 48 states, good for one year, limited seats. When I try to book a flight, the available dates are very few and scattered making it nearly ...