I would sincerely like to join the over 75 people who have complained about Netzero. Very, very few people complain so we can assume the quality of their service is egregiously terrible. What follows is a letter of complaint sent to NetZro: Attention: Customer Relations Manager Subject: Customer ...
NetZero was supposed to be "free" for the first month and yet they billed me for two consecutive months, and I had only used them for 3 days and cancelled out as they were not right for me. They say I never cancelled out, that's bull. And they have taken $9.95 from my account for two ...
In February I downloaded a free 30 day trial of netzero internet service. My modem was defective so I wasn't able to dialup then the computer crashed... I never even logged onto netzero once!!! I tried calling netzero by phone to cancel... Only to placed on hold forever and then get disconnected... ...
I signed up for Internet and e-mail service, totalling $115. I was unable to use the services. They wanted me to pay for technical support. I finnally got in touch with technical support but could not help me. I got the run around in trying to get my money back. I finnaly got someone to tell me ...
Called to cancel free trial the day before it ends, then was asked to try the high speed dial up for $9.95/mo. For 12mos. I agreed to try it. I received bank statement the very same day. I found a charge for the free trial period. Called them to have them explain what this was for. They said they ...
I registered for the service around Sept. 04 to see if I can save money instead of Time Warners Road Runner service. After a week I was unimpressed with NETZERO "high speed" and called to cancel. I did not have any funds going into my bank account since so I was unaware they were still ...