NetZero has charged my bank account twice and I never used their "service". At the time (Feb.) I only had a long-distance number for them, so I had to wait on hold for twenty-five minutes and never got any help from them. I canceled immediately and they ignored all emails. They also lied ...
Netzero has been a problem since the inception of my account-now they owe me a refund/credit which they deny and refuse to pay. All the telephone personnel are foreign which makes communication difficult at best. My last contact was with carol who made my conversation very frustrating. Netzero is ...
Netzero is charging my cc for service wish i don't have and don't use. I called like 4 month ago canceled the service they put me on hold i never knew that. My cc bill come in and im being charged on my cc bill. I called on 12/6/04 and they tell me they can't take the charges off because i never ...
I was charged $9.95 for a year which it hasn't even been a year yet for having a mailbox and not using it. It's only been two months. I had cancel all services and was offer to leave mailbox just in case mail was sent to it at no charge for a year. I need $9.95 credited to my accout for false ...
I joined Netzero in May of this year and was satisfied with their service. However, when I purchased a new computer in November, and could not recall my password, I called customer service. After being shunted to and from different departments, I finally spoke with someone who told me he could ...
We signed on for a free 30 day trial and cancelled with 10 days left on it. We were charged for our service on our credit card and were requesting a refund also. Not only was I told we were not in a free trial we were also told that were we in a free trial we still couldn't get a refund because we ...