I found the contact information for the corporate offices via an SEC filing. You CAN get a person, in the form of an operator who was actually very nice and apologetic regarding my bad service. The information is as follows: United Online, Inc. 21301 Burbank Boulevard Woodland Hills, California ...
I want to cancel netzero.com I called them and got a recording that they could not take my call. Sent them 2 emails and they told me to call them. Going around in circles with them to cancel my services. I am still at my free trial. ...
I did have service with NETZERO, but canceled in October. I was assured at the time by a female, that everything would be taken care of. As of September I'm still being billed for service I have not had and could't use if I had it. Iwas disconnected in 2003. I was told they can see i haven't used ...
I tried NetZero's HiSpeed dial-up service and saw that it still had the banner at the top of the page. This was a problem for me since I need the entire screen for some of the programs that I use. After trying NetZero HiSpeed Internet for five minutes, I realized that it wasn't for me. I then went ...
I ordered my service of internet with netzero a year ago with my credit card. After a year my service with Netzero was cancel automatically because I did not provide information about paying for another year of service with Netzero. But on my september credit card statement I got charge for another ...
I tried cancelling netzero a couple of months ago since I wasn't happy with it. I hadn't been using it much, so I wanted to cancel. They told me they would GIVE me two months free, so I didn't have to have a payment out of my credit card until July. They took the payment out June, July and August. ...