I received two discs in a row that were dirty. I contacted Netflix and asked them to cancel my subscription. I have never seen a company bend over backwards to try and please me, and get me to stay with them as a customer. They offered a refund and also free movies, but I was in a bad mood and ...
We have been Netflix customers for the past four years and have never had problems with them. Even if a movie is lost in the mail, you simply report it, and they just send you a new one. During our most recent move, my husband and I were certain we returned all of the movies, and when one didn't ...
If you live in a remote area. Be aware it takes a long time for movies to get to you so keep that in mind! For me to return a movie and get a new one it takes 6 days! ...
I have read so many bad reviews about Netflix that it makes me nervous sometimes to order from them. My mom has an account for 5 or 6 movies a month and then we can watch some of the movies on their library for free (some are good, some are just really old and would be free anyway:)) but there are ...
I just canceled by subscription with Netflix, not because of any negative experience, only to save money. However, once I clicked on CANCEL MY SUBSCRIPTION, I feel like I've been fired from Netflix. They cut you off immediately with no refund or continued service of the remaining time left over for ...
I have had to contact Netflix customer service only twice; once to report a lost DVD in the mail, and once to request a replacement for a defective DVD, and both times I have received prompt and courteous solutions to my problems. The representative on the phone was polite and patient, and the ...