I canceled my dial-up Netzero membership in 2007 after having endless problems getting a good connection. I went to PeoplePc and had them for 5 years before finally being able to get hi-speed. At the end of October I saw on my bank statement a charge from Netzero for $12.94. I looked at September ...
Unauthorized credit card charge. Cancelled account online within my account. Have copy of cancellation date and verification. Called for refund, Net Zero states not possible. ...
I turned on my computer this morning and found NetZero had downloaded and embedded an icon on my desktop, which advertised one month free service that included links to "get started". The only thing I have done on my computer lately is order some DVD movies from Amazon - but I am not ...
I ordered net zero on March 7. I was unaware u had to have a home phone line, my two children and myself have cell phones so bout two weeks later i called and canceled. Didnt realize intill week ago theyve been takin the $17.50 for april may june july and aug. So im not happy and called them i got ...
This is a copy of the letter I just sent to NetZero... Trust me I have documentation to back it all up. Right now I am so angry I could spit. I'm aware that this will probably be swept under the rug and go no where but at least I'll feel better for getting it off my chest. On Jan 18th I called to ...
I called netzero to set up a dial up month to month service. I checked my billing status and found that netzero had signed me up for hi speed and a 12 month plan. I was also told I would be charged $25 dollars for cancellation. I have repeated their mistake numerous time.netzero said I authorized ...