I bought a comprehensive home warranty protection policy through NATIONAL HOME PROTECTION (NHP). Today, I had a NO HEAT claim (24 degrees here) and received NO response or assistance from NHP. They left early for the day and their only phone number 800-608-6045 is an answering service. Again, we ...
I purchased a home protection plan from National Home Protection in July. I called them for service on my dishwasher on September 18 and had a repairman service it on September 19. The problem with the dishwasher is that is doesn't drain the water out. It seemed to be fixed for a couple of weeks, ...
I read the website of National Home Protection before signing up but failed to do a Better Business Bureau check. Their website is full of lies and deception. They promised Home Depot gift cards for signing up for a 5 year plan. I did that and then they gave all these excuses as to why I didn't ...
The company offered a free Home Depot card with the purchase of a home warranty policy (DEC). I was told on the phone by the "sales department" that it will automatically be mailed out to me immediately after the sale. I sent several requests via e-mails, mailed in written form, and voice ...
Do not do business with national home protection, inc., new york city, ny. You will lose your hard earned money and have nothing but a lot of unnecessary aggravation! I too was ripped off by National Home Protection (NHP). I had three (3) breakdowns and not only did NHP NOT provide the Home ...
Customer Service does not exist. Wait time on hold is minimum of 45 mins. Promises to return calls, never happened only when we wanted to terminate contract. The Manager Rick Sanders called to say we had to put it in writing and "they" would decide if we could terminate. First time use of ...