NHP is just a SCAM. They've refused my state once they required maintenance documents on my heater which is really a contract agreement. They declare it's a pre existing situation and therefore the state continues to be refused. NHP is just a laugh. Our calls get nowhere. I request return calls and ...
National Home Protection will do nothing but be unresponsive or give an unending string of excuses, no return messages of any sort - extreme delays in responding, if at all. They collect an 'annual fee' up front, then do nothing but abuse and neglect their customers and contractors. They deny ALL ...
I stupidly signed up for National Home Protection warranty. I was promised a $50 Home Depot rebate. The form had have explicit instructions that it could only be postmarked within 60 days of coverage start day and before 90 days of coverage date. This was not disclosed when I signed up. The form ...
National Home Protection has refused to follow through on their marketing promotion, of a $150.00 rebate, promised when the policy was sold to me. After nine months and three completed request forns I have not received anything. Not even a response. I have attempted to cancel my home protection ...
National Home Protection home warranty company hired my company to perform service work for one customer. We are not a regular contractor they use - but there was no one else in the area and the customer needed work done. We did the work immediately (Oct.'07) and billed immeditely and as of Fe. 4, ...
MY A/C stopped working in mid October, when the temperature is over 95 degree in Houston, TX. We have a baby at home. NHP won't care. Service techinican found that the evaporate coil needs to be replaced and the cost is $1200. Reported to NHP. For about week, I called evey day, and was told that ...