This company claims to back up data for computer users, but if you don't back up from the "C" drive, expect them to say "we don't have it" if you need to restore. Even though 'backup was successful' messages showed up nightly, my entire personal life has been lost, family photos ...
Right now I pay $54.45 / year for 175 GB on an unlimited plan. Now they suddenly want $175.89 / year for exactly the same service. NOT going to happen! ...
Please note that Mozy has taken my money from my credit card for a subscription. 2 months later the back ups stopped. I am unable to log in, the passwords get reset and do not work. I send messages to the support group for mozy home for the last 3 months and receive no responses. I have called the ...
I had the misfortune of loosing my Mozy password and attempts to recover have gone unanswered. I am trying to discontinue the service and cannot access the site. Apparently, to pursue cancellation, you need to first access account, which I cannot do,, to gain the info needed. Numerous support ...
First, I want to be clear. I completely understand that Mozy's Online Backup service is not breaking any laws, and it is completely their prerogative to raise prices as they see fit. However, I thought that it would be good for consumers like me to know about their business practices before they ...
View your checkbook with mozy copy I tried Mozy copy for some weeks last year. I thought they drew. The host was usually offline, the copy procedure failed constantly and also the customer support had lame reasons for the issues. I ended my bill and received a return. I went with Carbonite and that ...