Below is every single complaint that I filed with the Better Business Bureau hoping that they would help me with this: On April 26th I was playing my XBox 360. My current 360 is a refurbished system that replaced another system of mine which broke and was covered by XBox. My system began to fail to ...
In January my son's XBox 360 suffered the three blinking light problem. I was told by my local electronics store that Microsoft extended the warranty for this issue to 3 years since this was a problem with the consoles. My son's XBox was approximately 18 months old so it was still covered under ...
As crazy as this may sound, this is what we went through... My son has a microsoft live account for his XBox 360. Today, 04/14 he received a voice messege from someone stating that they were going to kill themselves. We immediatley contacted XBox 360 live, and after a 10 minute wait, got a customer ...
I purchased a new XBOX 360 for $500, a month later it stopped working. I called customer service and sent it to get fixed, they sent me a refurbished (used) one back and the power cord dosn't even fit. The refurbished one is $200 less than what I payed for and now it will take 2 weeks to get the ...
I have a problem with my xbox 360 console. It has a problem with the tray. When I put a disk in, it sounded like a loud scratching noise and when I hit eject, the disk came out scratched! Then when i try to close the tray, it just keeps re - opening. It Will NOT stay closed! Even when i turn the ...
Dear Microsoft, My Xbox 360 has - within one year - died five times. I have been calling and writing trying to find someone there at Microsoft who can help me. I'm a loyal customer who has spent thousands of dollars on your console and it's HDDVD add-on and games. Four times I've sent my broken ...