I liked Metro a ton when I first switched to them. But I do not use my cell phone a ton and have a PC at home and at work always available plus I work third shift and do not have a big social life. Anyway my complaint is they have carefully researched every way possible to nickel and dime you for ...
Terrible customer support experience. First of all, two of the three calls were drop whether it was metro pcs line or hang up by customer support team, I shall never know. When I finally get to the third support team, she had no idea how their online setup works. *online signup link did not work!!! ...
Buy a telephone at city, they provided a $50.00 refund and that I never received it. I named in and talked to many folks from city and was informed that I had been not assume to obtain a refund. Why provide anything should you wont provide it., this is actually the second-time. Please be cautious ...
The custom service sucks!!! And the company keeps adding fees from nowhere with no explanation! I had the $60 dollars plan and from nowhere they raised my bill to $75 dollars. I called the costume service and spoke to 3 different people and no one solved my problem or explained me the reason for ...
Most difficult customer service I have come across. Lady at other end was hard to understand and was on a poor connection. Took 45 minutes to make a payment of $40 using credit card because they said they needed security codes. After explaining that we had no securit code, the agreed to take money ...
I have taken this phone back to the service center 10 and metropcs/nor huawei want to respond to the worse phone that has every been put on the market. I have attempted to talk to metro/huawei, cpu and better business bureau and continue to be mate with negative results and metro is even refusing ...