I am amazed at Mediacom's lack of customer service skills. I recently called because I did not get a bill in the mail this past month. I had looked at my bill online and saw several pay-per-view charges. 3 of the charges were for movies that my husband and I had ordered at $3.99 each. There was a ...
I originally set up a date to have cable installed at my home. I had verified and repeated the day several times and was told the installer would not give me a time, that I would have to be there from 8:00 until 5:00. My grown daughter came to my house to meet the cable installer. In the meantime, ...
Well last night, the first of Dec was the last straw for me with Mediacom. At exactly midnight my high speed internet went offline. I called Mediacom to find out the reason for the service outage. I was told by the Phone rep that a fibre optic cable was scheduled for repair and internet service ...
Avoid this company if you can. The service is terrible and the response time (if you get an answer to your calls) is slow. The service techs and installers just leave door hangers and walk away without doing ANYTHING at all. If you use them make sure that you watch them install and if you need ...
When I moved to a new apartment I decided to get Mediacom's high speed internet and cable package. I signed up for what I thought was a good deal, both cable and internet for $53.09 a month. It did sound a little too good to be true so I asked the representative on the phone if this was a ...
I get mediacom cable through my apartment complex. Recently I saw an ad talking about DVR service (basically, the equivalent of Tivo) and I decided to sign up for it. I called, and spent two hours on hold just to get a service upgrade. I knew then that I was probably making a mistake. I told the ...