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Magic Jack
Found 1245 reviews / complaints
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Magic Jack
False Advertising

I have had a magic jack for several years. I tolerated the poor call quality because it was so inexpensive and we rarely used the phone. I had a family member visiting for a month and they used the phone to call home to another state. My service was deactivated due to excessive use. When I ...

Magic Jack
Magic jack is a scam

I ordered mj by phone. They have no cust. Service. They asked for my cr. Card. They said they would not bill within 30 days. When i received the jack, i had to activate it and put in my cr. Card again. When i received the bill i was double charged! There is only live chat and no cust. Serv. They ...

Magic Jack
No customer service

Paid the annual fee for the first time last month and their web site continued to say my payment wasn't accepted. They ran the charge through twice with my credit card. Credit card company intervened and I received the second payment credited to my account. They used to have a way to contact them ...


Magic Jack
Consumer Report

I purchased the magic jack and paid for a 5-year subscription. I paid a total of $106.85. I used the service for about 1 month and then i stopped using it. On friday July 22nd I decided that I will like to use the majic jack again. When I connected it to my computer, I was alerted to purchase a ...