Customer agent doesn't know how to handle questions. Their answers are scripted and won't address the issue being asked. Very poor customer support and cut off the chat talk when you try to file a complaint. I asked where could I buy the phone equipment (handset) and they tell you that it is ...
As far as i am concerned stay away from this garbage, couldn't receive calls no caller id., tried it on two computers still wouldn't work they don't even have a phone number to contact them, that should tell u something i have sent it back now will wait to see if the money goes back on my credit ...
Magic Jack works sometimes and it doesn't work sometimes. It is more of a novelty or toy than a real phone like Bell South, Time Warner digital, Vonage, Vorizen, and the likes. It is one restart after another, Upgrade this, restart that. Unplug, replug, no answer, garbled, can't hear other end, ...
The devise was defective and there's no number or any one to talk with, I got a rude person on their chat room name Grace because that's the only way to contact them, this person stated it was my fault it broke even thought the devise was poorly made and didn't work well. I do not recommend this ...
Back in July of this year I heard of magic jack and thought hey I travel alot this may be worth having. I should have listened to my wife when she said it was too good to be true. First they charged my credit card right after I signed up for the 30 day free trail, and it took 2 weeks for them to ...
We have had magicJack since Dec.'07. A lot of problems! Until June '08 we were unable to make calls to Europe, to date calls to Holland (country code 036) still do not go through! Local calls have very poor audio quality, are chopped up and almost impossible to understand. The promise of a live ...