On March 11 I bought a brand new LG washer from Home depot. When the washer was delivered 6-days later (March 17), it was damaged and I did not take possession of it. LG/Home depot’s delivery people took it back and brought a new replacement, 5-days after that (March 22). Needles to say this washer ...
Door has fallen apart at the lower hinge area. Needs a new door. ...
My LG dehumidifier broke under warranty went through all their hoops waited then they said they wouldn't repair but wanted to replace it with a refurbished unit. Never came, called and they messed something on their end. Waited 2 weeks and they said it hasn't shipped yet but would in a couple of ...
It was my experience when trying to get satisfaction from LG directly for an appliance repair issue, that they would not listen. They would not even talk about a compromise or some other way to give us satisfaction. Had it not been for the salesperson at our local appliance store who persisted in ...
My refrigerator broke after 6 months and I have been dealing with customer service for almost three weeks to get it replaced. Never buy an LG product. The company won't stand by their products. Customer service gives you the run around and takes forever at responding. The tech came to fix it twice ...
I began complaining to LG two months ago. The complaint started because my gas dryer was discharging fumes into the house. All connections were checked, and were good, so it was dtermined that the dryer was defective. The $2000 dryer was 18 months old. After numerous phone calls and the run around, ...