I faxed a copy of my contact lens prescription to LensCrafters. I then called them and spoke with a technician/salesperson, telling her I wanted to order the right lens. When I went in two days later to pick up my lens, the bill was twice what I was expecting! The salesperson mistakenly ordered ...
On the 14th of March in 2006 we took our 10 year old to the eye doctor in Lubbock, Texas. The exam went well, and the doctor was very pleasant. The process to have my son's perscription filled, via LensCrafters was pleasant too, until it came time for LensCrafters to send us his glasses. We waited, ...
Learn from my bad experience with Lenscrafters In May, I ordered a pair of Chanel glasses from Lenscrafters. I told them I had broken my current pair and was wearing one from 2 prescriptions ago. I asked them if they could put a rush on them and they said they couldn't because they didn't make the ...
I returned to the Lenscrafters store in October as my lenses were foggy and had severe cleaning scratches. I had cleaned my glasses with only Lenscrafters cleaner and cloths. Since my lenses were past the one year mark (1 year, 8 months) which was the warranty period for accidental breakage, ...
A few years ago I went to this lenscrafters to pick up some glasses. I walked into the store and there were several people being helped. I waited about 5-7 minutes and then just walked to a desk and politely asked a woman there where I could pick my glasses up. This evil psychopathic white trash ...
I attempted to get glasses at Lenscrafters in Ocala, Fl. The technician who serviced me kept turning her back on me, was non-responsive to questions, and treated me as though it was an imposition to disturb her (Denise). When I called the next day to get the number of Lenscrafters customer service ...