Lens Crappers has very bad customer service! This is the Oceanside store in California. The staff did not call my husband to tell him that when his glasses came in, they were defected and had to be sent out again. It took 3 weeks to get his glasses. There is bad communication between the so called ...
On August 12, I paid 32.10 to have a new lens put in my eyeglasses that I had purchased on April 9 (which cost $320.00 with insurance benefits and quite frankly shouldn't have needed repairs so soon). On August 16, I received a phone call that my glasses were ready to be picked up. On August 20, I ...
LensCrafters sucks - that is the lesson to be learned here. My husband has been working for LensCrafters for a long time and keeps getting the shaft for various reasons. Let's talk about paid-time off. It's September and I took a week off in the earlier part of the year. I wished to take a PTO day ...
I purchased a pair of Ray Ban sunglasses in November from the Lenscrafters in Bakersfield, California.in May I noticed that the lenses had cracks horizontally in the polarization tinting on both lenses. It cost me $130 to have new lenses installed. (Lenscrafters said the lenses were scratched). The ...
I have spent hundreds on glasses, sunglasses, etc. At Lens Crafters over the years. Recently I had an economic downturn and needed help getting new glasses. Lens Crafters touted a charity program called "Gift of Sight Program". A person needed a prescription and a letter from a non profit ...
In regards to a year & a half before, I purchased a set of Prada glasses at Lenscrafters within Boston. These were exceptionally attractive and that I settled a great deal for them (around $450). With time the structures turned boring and gloomy. Nothing wrong using the contacts, simply the ...