I was late with a payment to Kay Jewlers so I got a call from a rep. I set up payment arrangements (on Saturday) with him for the following Friday. A few hours later I got a call from a strange number. I answered and it hung up. This happened the next day a couple of times (Sunday) and proceeded to ...
I recently celebrated my 1st wedding anniversary 7/29. I bought my wife a set of diamond stud earrings in April. She purchase a Movado time piece for me on 6/26. We presented our gifts to each other around midnight on our anniversary. The watch was beautiful but it was a little large. We were going ...
My husband and I purchased our engagment (1karat) and wedding bands from Kays in 2008. We paid extra to have the warranty that replaces diamonds that may fall out and also you can have your ring re-dipped in the rotium since it is white gold and can turn after wear. We send them off about once per ...
I to have had the pleasure of dealing with Kay Jewlers (it will cover anything extended warranty). That was what I was told by sales clerk when I purchased diamond necklace for my wife. Yea I know they'll tell you anything when trying to sale you something. Bottom line is don't waste your money at ...
We'd to have a band into be maintained whenever we visited select the band up we noticedthe stone did not appear exactly the same whenever we requested they confirm the sequential number about the stone these were not able to. To create a long history small it's been happening three months and that ...
I bought a ring from Kay Jewlers onine using the comprehension I really could return it. I subsequently delivered it following their directions and utilizing their mailing label. Its been 14 days since I have delivered their product USPS Priority mail/covered. I approached customer support and was ...