Kay Jewlers
Found 13 reviews / complaints
Page 2

Kay Jewlers
Kay Jewlers either completely disfigured my wedding ring, or gave me the wrong ring after a routine cleaning

Shops, Products, Services Anonymous 96047 0

My husband dropped off all of our rings for a routine cleaning on 7/8/09 at Kay Jewlers. The newbie on duty that night mention that mine needed replating. I didn't even know it was plated, but that's another argument all by itself. I will be a much more informed customer next time. So anyway, we ...

Kay jewlers
Customer Service

Beauty & Appearance Jennife1718 0

I got my wedding band set for the 6-month examination underneath the esp guarantee in March. After checking the band, it'd to be sent for fix because of cracked rocks. I had been informed it'd be in 14 days. Fourteen days passed with no band. After I named, they stated it'd to be delivered to the ...

Kay Jewlers
Ripoff

Shops, Products, Services Michael494 0

I had purchased a set of wedding bands for roughly $600 less than a year ago and sent them back to be repaired on three different occasions. The last time I sent them I asked for a refund and they told me no. Then had asked for replacement rings and they told me no. The rings had all cracked in the ...

Kay Jewlers
Kay Jewelers ripoff

Shops, Products, Services De24 0

My fiance brought me a ring from kay back in 2001 this ring kept loosing stones its been repaired more times than it has been on my finger so we argued with them about this cuz it gets old they tell me im rough on my rings. Yeah ok im wearing a ring on my finger that i had for 24 years and never ...

Kay Jewlers
Ripoff cheap settings diamonds falling out

Shops, Products, Services Leo9 0

I bought a beautiful 3 diamond ring for my fiance. You know "Past Present and Future". My Fiance only wore the ring when we went out. About 2 months later I noticed the middle diamonds settings were loose. I had it repaired and thought nothing of it. One week later the diamond fell out OF ...

Kay Jewlers
Ripp-off - They refused to honor their own Santa certificate

Shops, Products, Services Anonymous 33881 0

Last year around Christmas time I purchased a diamond tennis bracelet for my wife from Kay Jewlers. The salesman there gave us a "santa certificate" which he said was good for $100.00 off our next purchase from Kay Jewlers. The only stipulation he gave for its use was that it had to be ...

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