I never received an answer to my question. On 12/24, JustAnswer told me the $38 charge would be removed from my credit card in 3 to 4 days, and the charge remained. ...
JustAnswer is a computer help line that advertises that if they do not fix your problem, you do not have to pay. I bought a new laptop and they could not help me, as it was flawed, so I took it back and got another. I emailed them to say the problem had not been fixed, but they still charged me ...
JustAnswer promises a 30-day money-back guarantee, but they never gave me my refund. I wanted to find out more about the tax implications of certain investment decisions and received very weak answers. There is no button to "refuse" an answer. You can only accept it and then apply for a ...
I found JustAnswer when I was having problems downloading a driver for a new scanner. They offer help for little money, "they say." They also say they will not charge your credit card unless you accept their services. When I saw they would offer help for a charge of $38, I did not accept ...
I posted an issue to technology. The technician admitted he did not understand the clear answer, but he still billed me $38 on my charge card... Exactly what a fraud! ...
I asked them to cancel a subscription they got me to sign up for a few months back, when I needed only one or two questions answered. I did not desire the useless service at $23.00 per month. I sent them an email last month requesting that it be cancelled; however, they charged me again this month. ...