I tried to change my password for my account but apparently wrote it down incorrectly. I have contacted password support several times, as well as their toll-free number, but have been in an endless cycle of trying to resolve this issue. I have asked to speak to a person and received their standard ...
Today I noticed two charges on my online bank statement in the amount of $9.95 from Juno.com. Unfortunately, I did not notice that this had been going on for a few months. Considering that I've never even had an account w / Juno, I realized this was a fraudulent charge. I called Juno to try to ...
I actually had dial up service with Juno for a short period of time. I decided to cancel that service. I called Juno customer service and after speaking to 2 different reps, was told that my account would be cancelled and nothing else would be charged. They told me they would be sending me some ...
I used my Visa to open an account for my daughter and authorized the first payment only to open the account. I did not authorize auto payment. When I saw the debits appear on my statement, I called my daughter and she then cancelled the Juno internet provider account. That was over a year ago and I ...
I did not know about the 25.00 fee until I discontinued the service. And surprise... I charge on my credit card I only paid 6.95 per month. And that was the worst dial up connections I ever got with any service. I had to discontinue service just so I could get a good connection. If you do not read ...
Have been getting booted off the internet and disconnected an average of 3-4 times per hour using Juno. Far and away the worst dial up internet service I have ever had. It never disconnected me during the first months trial period. Once the trial period began and I was locked in the years contract, ...