I prepared my federal taxes with the intent on saving money even though I was getting the Rapid Refund. I went to HR Block and was told that I would get an instant refund. I was charged for the instant RAL but I did not receive the check. I was told that they had some sort of computer error. I was ...
After downloading TaxCut software (both Federal and State) I find I have been charged $4.99 for "Download Backup Service" — after specifically unchecking this option before downloading. Supposedly this gives me protection to download the software again for several months. What a load of ...
I am repulsed by the nickle-and-diming used in the H&R Block TaxCut tax preparation software online. Why is it another $25 for the State preparation software — which you need to get after buying the Federal version? Why is it another $11 to efile — after paying over for $50 for Federal and ...
I used CompleteTax the past two years but decided to use a "real" online service this year. HR Block online screwed up my state return, then basically told me to fix it myself when the state income tax office sent it back to me. If your return is anything remotely different than a basic ...
Below is a copy of an e-mail I sent ot H&R Block customer service. It fully explains the issues. I have been a customer of H&R Blcok for a few years, and have used in-store services to complete my tax returns three times. I purchased the Tax Cut Standard software this past February, and am ...
I went to H&R Block on the advice of a friend. I my friend how much it cost and she said about $100 an hour. I figured mine would probably be done in less time than that because I already had everything organized and totaled before I went it. I made an appointment just to have our federal and 2 ...