I went to Home Depot on Thursday, Sept 27, intending to buy a hot water heater. The plumbing department had no staff to assist, so customer service connected me by phone to arrange everything. They promised, before I paid, that the installation would take place the next day, and said I would get a ...
The Home Depot store in Waterford, CT fired an employee for interfering with a shoplifter who had just wheeled a shopping cart full of chainsaws out the door. Home Depot says he should have smiled and said, "Have a nice day!" It seems the company is promoting a culture of cowardice and ...
I had my kitchen cabinets refaced, and I was told that the material is strong and durable. After the installer did the job, he told me to move my toaster because the heat would warp the material. I am still paying for this job. It cost $4300.00, and the service man has been here 4 times already. I ...
I purchased a portable generator online from Home Depot. The advertised large discount was documented and included in the sale, including the credit terms with my Home Depot card. The next day the order was placed on back order. Two days later the order was cancelled by Home Depot. The record of ...
I purchased a washer, dryer and refrigerator from Home Depot in Pinecrest, FL. What a terrible experience it has been. They attempted to deliver to an incorrect address and then told us they could not deliver to us for another week. We had already disconnected our refrigerator, and I need one to ...
I have had a Home Depot card for years. Late last spring, in my bill, was a chance to have my bills sent electronically. I thought, "save the planet," so I signed up. They do not send you the bill, just an email saying that billing information is available. I had problems with the email ...