I've been reading others experiences with the return policy at Home Depot and decided to share my own disbelief. Late October I purchase two LG300 Vacuum Cleaners, one for myself and another for a family member using up store credit and gift cards. I did not know at the time of purchase that the ...
Very disappointed that batteries for drill purchased are not covered by warranty. Did register them previously and had replaced them two years ago. Now having the same problem with them not holding the charge and they say they have no record of us in their system. I have the receipt and also ...
I am in the process of dealing with this issue, but I have a feeling it is going to go badly. We had a salesman come to our home to help us order a window. He sat in our living room, looked at what we currently had (wood interior Anderson) and then turned around and ordered us a vinyl interior ...
I purchased a double door refrigerator just as Home Depot was introducing their own inhouse warranty plan. They have since sold that service and outsourced it to local repair companies that are either incompetent or have no incentive to fix the appliance. My refrig has been down three ...
Ordered a carpet online from Home Depot. Never received the carpet, I had to contact them to find out carpet was damaged in transit. I have called customer service 3 times and sent 5 emails trying to figure out the status of my credit card refund. It has been close to a month and still no refund on ...
I returned a few items around mid- July with credit card / store receipt. The cashier neglected to use the receipt for the return and sheepishly 'oops' said 'it doesnt really matter, can I just give you store credit." Not knowing about the policy I accepted. It turns out that if you use store ...