The HP support and case managers are the most horrible support I ever seen, I have been dealing with several Hardware companies, but HP support is exceptional and is extremely bad. Imaging if you have business and you have a product from HP that is still under warranty and you are waiting months to ...
HP has had my notebook since 1/30/08. It is now 4/7/08 and I have no computer and no indication that my fixed computer will be returned or replaced with an actual working computer. My notebook was working fine until one point the screen would scramble. The only solution was to reboot. I submitted ...
I purchased an HP Hewlett-Packard printer at an Office Depot and paid an extra $19.99 for an extended warranty that was supposed to cover everything. I had had the printer for about a month when it just stopped working for no reason. I called Office Depot and asked if I could exchange for a new ...
I had to get warranty service on my laptop. Twice, unfortunately. Great thing is, they gave me no hassle, and treated me like a human. They overnighted a shipping box with an overnight return label. Then they fixed my issue in one day, and overnighted it back. I had it in less than a week, ...
After many years of dealing with the old HP, something has changed. I purchased a 'customer care pack', which was indistinguishable from an extended warranty. This was a 2 year product, and I purchased it right before the original warranty on my Pavilion laptop expired. All indications were that I ...
Expensive disposable printers! I purchased an HP 7210 All-in one on 12-30. 2 months after the warranty was up the plastic piece that holds the black print cartridge in place broke. HP informed that there is no replacement and that it is not repairable. This is a very expensive disposable product! ...