I called HP customer support re: my pc that had problems. They tried to get to the heart of the problem, were not able to resolve the issues, and I have been chgd. $99 for that one call. I called HP on 7/8 to get the $99 reversed from my credit card. The person who spoke with me was polite but ...
[Thursday, June 28 2:34 PM] — Automatically generated message: Welcome to HP’s Live Chat! A technical support representative has received your support request and will be with you in approximately 2 minutes. [Thursday, June 28 2:35 PM] — Automatically generated message: A Support specialist, Andrea ...
Having a slow dod problem and 20 emails later no solution in sight. Comcast my ISP provider and Cisco my wireless provider have also said the HP2000 is the fault in the system. I need either a replacement computer or a set of DC's so I can wipe the HD and reinstall from a CD. Did the system ...
I just wanted to update a previous complaint I wrote (I submitted the update under "replies", but I don't see it). Anyway, I finally reached the right person, I emailed her my receipt, she adjusted the warranty date and promptly ordered my computer to be repaired. It has worked well for ...
I am a loyal HP consumer but my loyalty is wearing quite thin. Last year I had a 4 month battle with HP about my laptop until the issue was finally resolved. I have a new HP laptop (1 yr old now) and the customer service and tech support are as poor as before. My main issues are: the computer shuts ...
I have got a HP slimline pc S5200 series and I found that I had a fault on it, I contacted HP tec dept and they tried for 3 weeks to solve this problem, after three factory resets and still no better they finally ask for it to go to there tec guys to sort this problem out. It came back still with ...