I took a greyhound bus from New York City to Washington DC at 08/20. With me was a suitcase (dark gray, brand: diplomat, one lock on side), which contains my passport, a laptop and some cloth. After I arrived DC, the greyhound failed to find the suitcase on the bus. Also, another gentleman could ...
Buying a Greyhound ticket for a family member (Greyhound classifies it as a "gift ticket") results in a mount of charges which nearly doubled the price of an initial offered fare. The fees are not provided upfront and only after several steps of booking $18 $3 gift fees are imposed. After ...
I purchased two one way, 21 day advance purchase e-tickets on Greyhound Buslines from Minneapolis to Nashville, TN back on December 30 for travel on January 24 (and also my return trip back to Minneapolis) since my daughter will be there for 6 months). I won’t know what specific day we are ...
The frustration I experienced on my recent bus trip North from home has prompted me to post this everywhere possible. Greyhound id actually not cheaper than flying in MANY Cases and the treatment I witnessed and experienced is inhumane. People are nicer to their dogs than Greyhound staff are with ...
I recently took a trip from Chicago, IL to Detroit, MI during the weekend of 4/2-4/4 with Greyhound and had the worst experience. I am filing a complaint because the utter lack of customer service on all phases of your company including the stations, website, and event the destination station I ...
I called Customer Service to ask why I could not print a ticket for someone who lived in my home, specifically my 85 year old mother. I was told that if I was paying for a ticket and was not the passenger that a "gift" fee of $21.00 would be assessed. I explained that my mother lives with ...