The baggage handler a young white male that works at your Kansas City, MO terminal was very unprofessional to your clients. This young man yelled at the customers telling them very rudely to get on the bus or your baggage will not be loaded. It was and elderly lady that was old enough to be his ...
Due to the hurricane coming up the east coast my flight from Albany, NY was canceled. I was able to get a flight from Cleveland. A few hours before a bus was suppose to leave from Albany to Cleveland I was able to get a ticket on line and print it out from home. Little did I know this bus was ...
Greyhound.com has the poorest customer service I've ever seen. My fiancee and me were planning to visit NYC for Christmas, so we decided to go by bus and bought two round-trip tickets online. Unfortunately, we had to cancel it due to health issues. But when we tried to cancel our tickets and get a ...
I was traveling from Boston to Albany on a Sunday 11/04. The bus was supposed to leave at 540, and we did not leave until 745.. We were not updated really about any delays as we stood online for 2 hours. Our bus driver name was Brown and he was extremely rude to several paying travelers. When we ...
Nearly 2 hrs. Late to start with. Broke down on side of road for almost 5 hrs. Driver didn't even have on any lights or road flares out for hrs. Until passengers begged her to. 5-10 suitcases put on side of road for hrs. On wet ground. Driver using foul language over PA system, "I'm tired of ...
I was travelling from Yorkdale, ON to Yorkton, SK with e-ticket which is not refundable. Unfortunately, it was flood in Wawa, ON. So bus driver refused to go ahead. I was waiting for 9 hours and than they send me back to Barrie, ON where I am living. Now I want to go by air because trans canada ...