Extremely dissatisfied with Greyhound bus lines. Bought my ticket three weeks in advance, checked in when bus station opened, two hours ahead of departure. Was immediately told (right when the station opened) that the bus was already full and I would have to depart on the following day. Extreme ...
Bus broke down in the middle of the night at about 2am and we are still waiting for the bus to come and pick us up again. Its 7am now but still no news. Can we lodge a complaint and get refund? ...
It was just the worst service ever! The customers service is just to weak and unfriendly! The bus was 3 hours late! Just avoid this company! Just a bench of useless and incompetent people!! ...
Alright, Me and my brother were sitting there, minding our own business, waiting in line at the information counter when the security decided they wanted to do a 'random screening'. Now, I've been through this before... But not like this. No fucking way. They drug us in there, told us to "SHUT ...
I must say dont ever recommend it to anyone! Highly unorganized, rude, unhelpful, always late, broke down busses, with immigrants who have to hold everyone up in the middle of nowhere, people smoke mariana! I se am not lying if i would rate by stars i would give them a star and a half!!! They need ...
During Labor Day Weekend, had a return trip from Reno to Oakland. Many complaints from customers trying to get out of Reno for one reason or another. Staff in Reno were really telling everyone a different story from bus loading to bus arrival. My bus was on time but driver still left 30 mins after ...