Ecently bought rimless progressive high index glasses from global. The ordering, quality and promptness was good. 4 month later, the frames broke. I asked if I could have the glasses repaired (and expected and offered to pay). This was not possible according to the customer service department. Just ...
I ordered 2 pairs of glasses for my son, same frames, different color.in one of the pairs, the nose piece was clearly uneven. I contacted them via email. Never heard back. Then called. They never answered the phone. Finally got a response to email, but they wanted to know which pair was defective ...
Requested and received 2 pr. Glasses. Both were un usable because of bluriness. Named customer support many times, and only one time was our phone answered. Customer support brokeris English was bad. Previously, we were placed on store and discovered we were about the point with another client. ...
I ordered a pair of eye glasses online from this company. When i received them, the lense was as thick as an old pop bottle back in the days. I called the company and told the repersentive. I was told to send them back and i would receive my refund within 2 to 4 business days. As of today i have ...
Don't waste your time with this service. I ordered distance and near glasses from them. They ignored the details of my first order and sent the wrong prescription for both. They were fast! But when I pointed out they had ignored the uploaded prescription, the customer service rep I was assigned ...