Usacomplaints.com » Health & Medicine » Complaint / Review: Globaleyeglasses.com - Purchased eyeglasses from these folks. They messed up both prescriptions I sent them. When I contacted them they remade the eyeglasses again with the wrong prescription. I think they are incompetent. #654671

Complaint / Review
Globaleyeglasses.com
Purchased eyeglasses from these folks. They messed up both prescriptions I sent them. When I contacted them they remade the eyeglasses again with the wrong prescription. I think they are incompetent

Don't waste your time with this service. I ordered distance and near glasses from them. They ignored the details of my first order and sent the wrong prescription for both. They were fast! But when I pointed out they had ignored the uploaded prescription, the customer service rep I was assigned asked for me to fax a new copy and pay for shipping the new glasses. I faxed it and sent an additional handwritten version. The second pair arrived without the right prescription again. My contact offered to make them correctly if I sent them only 60% of the original cost.

I believe they are incompetent.


Offender: Globaleyeglasses.com

Country: USA   State: Georgia   City: Atlanta
Phone: 4043691777
Site:

Category: Health & Medicine

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