We purchased a home theatre system from Best Buy, parent of Geek Squad, last week. Delivery was delayed 5 hours due to the delivery department giving the delivery company deliveries that entailed moving people's houses, it sounded like. However, today their "experienced technician" sent ...
Why did I pay for a service call when you already knew, based on the model number I gave you, that you would not be able to fix the TV? ...
I bought a Samsung 55 LED TV and a Sony internet bluray dvd player with extended warranty with geek squad from best buy. After few months I had to deal with the customer service of geek squad for repairs or to make a appointment which was the worst experience I had. I tried to make appointment on ...
Have an old TV that stopped working. Gave the company all of the info on the TV to get the appointment scheduled, including model number and manufactured date. As the tech walks in our door he says, "On, parts aren't available for this TV anymore." He looks at the unit, finds the problem ...
I have a contract with the Geek Squad, I bought when my computer had a virus and it was supposed to be good for 1 year. Within the year, I had another virus on my computer and brought it back to the Geek Squad, they said no problem fixing it. Never called me, when I called them, there response was ...
Geek Squad is a joke! Before you spend hundreds of dollars on a service plan, consider the reviews on this site as the majority of them bear warning. When you bring a computer into Geek Squad without a service plan, be prepared to shell out hundreds of dollars for the "repair". If you're ...