After a 199.00 remote charge and a 299.00 in home charge on 1-25-10 my home desktop crashed and Geek Squad refuses to refund or attempt to have a tech come back within a week. Please help. ...
On more than one occassion I have brought my computer into Geek Squad. Virus removal here, installation there. They've always done the job, at a hefty cost, but I assumed that was standard. The service was never great, and it took weeks to complete the work but again, I assumed it was all the ...
The Geeks have now had my laptop going on 10 days and they still have not completed install of Windows 7 to replace Vista. I did receive a cool email confirmation after dropping off the laptop which provides a link to check the status of my repair. Too bad it's worthless. I'm unsure of the various ...
Wont give refund on failed in home repai ...
My computer just wouldn't turn on. It shut off one day, and never turned back on. So i took it back into best buy where i'd purchased the computer. They sent me over to 'geek squad'. First off, the kid thats helped me was maybe 22? Wouldn't know what customer service was if it hit him in the face, ...
I purchased a Toshiba laptop from Best Buy in May. The tracker pad went bad and Toshiba told me to take it in for replacement. The Toshiba rep gave me two options: get it to a Toshiba service center or take it in to Best Buy's Geek Squad. I'm writing this review because I made the wrong choice. The ...