I ordered a Denali North Face for my son for Christmas. After he wore it for a week, the ribbons on the zippers began fraying. This was unlike the Denalis we had owned before. The sleeves were unusually short for the size as well. I contacted their customer service and spoke with a guy who said it ...
Plced order on Dec 15th. Never received item. Was told in email when contacted that item would be sent out 2 day priority. That was Jan. 9th. Still no item. 2 emails unanswered and answering machine for customer service number. No response. ...
Ordered a north face jacket too small was xl never it was more of a small cannot reach them for return no answer via e mail or telephone... This is a big scam. ...
Ordered 2 North Face Denali Jackets for Xmas presents. They sent me a cheap knock-off! Sizes were wayyyyy off! Material was thinner than the 3 previous North Faces i have owned! The North Face label was not sewed in like REAL North Face! Sent them back a month ago for a refund and have not recieved ...
Purchased a scarf from this site, never rec'd nor refunded; but charged my account approx. The same day. Never could reach, left messages or sometime mailbox was full. Finally reached them on Dec 10th said they had sent scarf; gave a bogus track number thru USPS.com. Reached them again on 1/9 said ...