Do not order from FTD. I submitted my order on Thursday May 29. The recipent was supposed to receive her order today. I called her at 5 pm and asked if she had received her present from me yet. She told me she had not. I called FTD and they said the people that were supposed to deliver the flowers ...
I requested 'Todd Oldham' "Mom's Time Teapot" rose design for my mommy for Mom's Evening. That which was sent to my mother wasn't a floral design, as was mentioned on FTD site and that which was demonstrated in picture. What my mother obtained was blossoms in a container She'd to set up ...
Not only did FTD fail to deliver according to promise on Mother's Day, but 1. The customer service phone line said specifically that "due to holiday volume" it would be impossible to connect to a representative (they didn't even suggest waiting). 2. The day after Mother's Day the same ...
On May 7th I went online to order flowers for Mother's Day from FTD.com. My girlfriend and I ordered flowers for both our mothers. Ten minutes after we place our order, I get a call from a FTD customer service representative stating that "the flowers that I have chosen are not available at a ...
They didn't provide on Mom's Evening. They'd not answer their telephones. Never again. That you don't screw-up on Mom's Evening. Way too many different flower businesses to select from. Their new boss is just 31 and admits not to understanding something concerning the rose company. Today he proved ...
Ftd doesn't respond to emails. Their customer service line has you on hold for more than forty minutes. When you obtain a respresentative they apologize and can not resolve your problem. I named corporate @ 630-719-7800 simply to be greeted by among the rudest assistant on the planet. But there's ...