They didn't provide on Mom's Evening. They'd not answer their telephones. Never again. That you don't screw-up on Mom's Evening. Way too many different flower businesses to select from. Their new boss is just 31 and admits not to understanding something concerning the rose company. Today he proved ...
Ftd doesn't respond to emails. Their customer service line has you on hold for more than forty minutes. When you obtain a respresentative they apologize and can not resolve your problem. I named corporate @ 630-719-7800 simply to be greeted by among the rudest assistant on the planet. But there's ...
Valentines Days 2008 Disaster. FTD's biggest holiday was my biggest nightmare. I ordered an arrangement on Tues Feb 12 online for delivery at my wife's office on Valentines Day. I felt safely covered with their policy to substitute if my item was not available. When I received an email Feb 13 that ...
Requested one-day support blossoms for shipping at 8am. Blossoms never appeared and its own each day 5 later. I applied the internet customer support which had a poor link. The automatic email explained it'd seek advice from the neighborhood florist. Nothing ever got of it. Their telephone ...
Today is February 14, Valentines Day. I ordered a dozen roses on February 2. I ordered two things for my fiance this year. She called to tell me that a mouse I bought else where came in, and I was curious when the roses would come in, so I called FTD. I got an operator with no option to leave a ...
I ordered a beautiful flower arrangement online through FTD for my mother for mother's day. When my mother received the arrangement, almost all of the flowers were dried out and falling off of the stems! And some of them were rotten on the bottom in the vase! Imagine how my mother must have felt ...