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Ftd
Found 31 reviews / complaints
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Ftd
Classic Bait & Switch

Ordered 12 brightly colored tulips in a pretty hip modern vase as displayed on site's photo gallery and description. Ended up with the palest pink and white tulips in a $1-store looking vase. They should just have a laundry list of choices and do away with photos and one-liner descriptions. Never ...

Ftd
Billed for Undelivered Flowers

Paid premium price for mother's day flowers including huge penalty fee for having them Actually delivered on Mother's Day. My Sister did receive a bouquet of flowers at her door - lt;br / They were for someone else! She called the shop and they told her - so what - she could Keep them, or deliver ...

Ftd
Dishonest company

Paid $106.00 for a Waterford Crystal vase with a bouquet of flowers for my wife on valentines day. When the package arrived it was totaly diffrent from what I ordered, it was a cheap very thin vase thats not even worth $1.00 in the dollar store and the flower arrangment was yellow, white and peach ...

Ftd
Dead ORCHID-no replacement

I ordered an orchid for my sisters' birthday. It arrived via fedex in a "cold truck" 10 days later the plant was dead. I called and they wont replace it. I am disgusted with this level of customer service and I will NEVER order from them again and will tell everyone I know not to order. ...

Ftd
Bad service

This was the absolute worst service I've ever received in my life. I placed my order 6 days ahead of time and the order was never delivered. I called four times to find out why and nobody ever returned a call or gave me an answer. I finally cut out the middle man and went directly to the local ...


Ftd
Bad service

DO NOT USE FTD.com for flower purchases!!! Purchases are not delivered in a timely fashion or delivered at all!!! This is the 3rd attempt to have flowers or plants delivered and the product is NOT delivered on time or at all!!! It is extremely bad when other deliveries are made for flowers ...