This photo clearly shows the rusted Mobil Oil filter and my paid invoice at this Firestone circus. Additionally I was overcharged for a fuel pump and 3 repeat visits for poor workmanship. All Firestones advertise 7AM store hours except this elite location. Early mornings must not agree with these ...
I will never go to this Firestone again. I went in to ask for a wheel alignment. Normally you are supposed to test drive the car before and after it's done. Well, the first time the technician obviously didn't do the work because when I started to drive home, my car still veered to the right. When ...
Manager refused to honor manufacturers warranty on a tire less than a year old. Warranty was explicit that it should be taken to the nearest Firestone Care Center for the tire to be returned/repaired but the Manager refused to honor it and insisted that I needed to call Firestone corporate and have ...
We open a Firestone Charge account back in May and made a small purchase. When we received the card I went on the internet to activate. They say that I set the account up for electronic notification only which I do not remember doing so. Whether I did or not I never received any notification from ...
I own a vehicle that is now 6 years old, bought it 1 year old from a reputible car dealer and have owned it for 5 years. During the entire time I have owned my car I have taken it to the Firestone Store in Saint Charles. Every time I went in for one thing they would tell me something else needed to ...
On June 7 I was driving the Nimitz freeway and heard a thunk. I saw the battery light come on and realized that the fanbelt had broken. After pulling into Southland Shopping Center I realized that not only had the fanbelt broken but the pulley on the power steering had sheared off as if someone had ...