I took my Ford Taurus to Firestone to get my tires rotated and balanced. As soon as I told Steve (store manager) what I was there for, he immediately tried to get me to buy a life-time rotate and balance for $60, I replied no and asked him if they would honor the $19.99 internet coupon. He said ...
My mother's car broke down near the Firestone in Lebanon, Pa. Her belt had broke. I knew of the "services" Firestone tries to get people to take, and I had advised her to NOT sign ANYthing until me and my husband arrived. She had an "estimate" for almost $500, which also ...
On 11/26/06 I had my car towed to Firestone @ Regency. It failed to start. The service advisor informed me a diagnostic check would be $82. Later another rep quoted my mother $97. After agreeing to that price, I was called later the same day with an estimate of $895 in repairs. I told him that the ...
Pretend Tire is Flat - Avoid Honoring Warranty Firestone has a new scam to avoid honoring tire warranty - pretend the tire pressure is so low that the tire damage is the customers fault. I purchased Bridgestone tire at an independent dealer. About halfway through warranteed mileage, I noticed tire ...
I was advised to have my vehicle serviced by Firestone due to their good reputation and being customer service oriented. Boy was I missinformed. The following took place on Feb. 26, which left me with a very sour note with Firestone. I had my wife take our mini van for new tires at this location. ...
I went to the Firestone located at 307 Market Place blvd., Cartersville, Ga. 30120, to get an oil change, tire rotation and balance, 9/22/06. I had an appointment at 12pm. The first thing when you pull up, you see a sign advertising oil changes for $16.99. When I got in, the guy told me that oh, ...