I believe it is their deliberate business model to provide a service and use inferior parts so they fail within the warranty period. They honor the warranty by replacing the part but you still pay for the labor. Examples: I paid for the lifetime Alignment and when I brought my vehicle in they ...
They overcharge for crap service. They were supposed to balance my tires and ended up making it worse. I spent $120 there just to have to spend $400 more to fix their mistakes. They are rude and don't try to help you. All they want is your money. Do yourself a favor and stay away from any Firestone ...
2nd Attempt to Write Report; First Attempt timed out so I'm writing less this time: On 5-03-12 I brough my 1999 Chrysler T&C, mileage 167,000 to Firestone for brake inspection. I made it clear I am selling the vam and want to make it safe for next owner at least cost to me. Estimate worked up ...
I purchased all four new tires, the lifetime brake and allignment with firestone, everytime I took my car to them to get brake and alignment done, they always said that something else wrong with the wheel area. A few days ago I took it in, they said that my rotor has to be changed even though I had ...
I went to Firestone for an oil change and they told me my front struts were leaking and they gave me a print out stating it would cost close to $700.00. I went to my dealership and they said nothing was wrong with any of the struts. ...
Beware!!! Firestone DOSE NOT care about the customer... My car was in a accident while in their care and was totaled... They NEVER offered a penny, NOTHING... I am now out a car and will have to put thousands out of my pocket to replace the vehicle used to transport my disabled son and his ...